The SaaS Podcast - SaaS, Startups, Growth Hacking & Entrepreneurship

Krish Subramanian the co-founder and CEO of Chargebee, a platform that automates subscription management and billing for SaaS and e-commerce businesses.

Chargebee was founded in 2011 and is based in Chennai, India. To date, the founders have raised $6 million in funding but bootstrapped the business for the first year and a half.

We talk about the challenges faced by SaaS businesses in managing subscriptions and recurring billing scenarios. And we explore how Chargebee is solving those problems and helping SaaS businesses to reduce customer churn.

The founders knew that they wanted together, but it took them 10 years to save enough money and have the courage to finally take the leap and quit their jobs.

And then it took them over a year to launch their MVP because they tried to build too many features. We talk about the lessons they learned from this experience and how they'd do things differently now.

We also explore what it's like to build a SaaS business in India. You don't have the benefits of being in Silicon Valley and you're trying to convince SaaS and e-commerce businesses around the world to manage their revenue with your platform. And they faced a lot of resistance and challenges along the way.

We talk about how they overcame those challenges and what they've done to get over 6000 companies around using their platform.


Enjoy the show? Subscribe and leave a rating & review to show your support.


Need help building your SaaS business? Join SaaS Club. Learn more..

Direct download: Krish_Subramanian_-_Chargebee.mp3
Category:general -- posted at: 10:02am PST

Nathan Kontny is the CEO of Highrise, the SaaS CRM app that was originally developed by the 37Signals team, the makers of Basecamp.

Nathan is the co-founder of two YC companies - Inkling and Cityposh. One of them is still in business. The other one failed and had to be shutdown. We talk about the lessons he learned from both those experiences and what he'd do differently now.

Nathan is also the creator of the online writing app Draft. He built that product and business as a solo founder. And he used blogging as a way to build an audience and get customers. That's a lot to do for any founder. And we have a great discussion on how he managed to keep so many plates spinning and get things done without going crazy.

A few years ago, Nathan became the CEO of Highrise. We talk about how he met Jason Fried, the co-founder and CEO of Basecamp and how that led to a job offer. And we discuss the big challenges he's facing in turning things around at Highrise.

Nathan is an experienced serial entrepreneur. He's very transparent and shares a ton of valuable insights and advice with me. And is a great guy who I've really enjoyed getting to know better. I think you'll enjoy this interview and get a ton of value from it.


Enjoy the show? Subscribe and leave a rating & review to show your support.


Need help building your SaaS business? Join SaaS Club. Learn more..
Direct download: Nathan_Kontny_-_Draft_Highrise.mp3
Category:general -- posted at: 2:00am PST

Luke Swanek is the co-founder of GrowSumo, a marketplace that connects B2B SaaS companies with resellers. The GrowSumo platform provides its customers with the tools they need to build and scale reseller programs. And it enables the resellers to earn revenue from selling those products.

GrowSumo is a YC backed startup. But the founders had to apply three times before they were finally accepted into YC. So that alone, is a great lesson in being persistent.

One of the biggest challenges for building a marketplace is that you've got a chicken and egg' situation. You don't have buyers and you don't have sellers when you start. And it can be hard to get the flywheel spinning and build a marketplace that actually works.

So we talk about how they built that marketplace and how they landed customers like Evernote. And we explore some of the tough lessons the founders have learned along the way such as what happens when your product is not ready for a big customer or how you can lose customers when you try to build a scalable product too soon.

I hope you enjoy this interview.


Enjoy the show? Subscribe and leave a rating & review to show your support.


Need help building your SaaS business? Join SaaS Club. Learn more..
Direct download: Luke_Swankek_-_GrowSumo.mp3
Category:general -- posted at: 2:00am PST

1